I am using Epals, Yahoo, AOL. SBC for e-mail

Teachers:
When my students have filled out their registrations, they get "Page cannot be shown," and must redo?
My students don't have their own e-mail address. Can they still register with Kidlink?
How can I find out if my students have registered?
I registered a fourth gradeclass some days ago.What is the next step in the registration process?
My students registered last year. Are their registrations still valid?
We are not allowed to participate in Kidlink if full names are required. What can we do?
Can two or more kids in a team register as one person?
It is difficult for my students to register in a 45 minute computer period. What do I do?
More about bringing students into Kidlink

Your question: adults | kids More Kidlink Frequently Asked Questions

As soon as you send your registration answers, the system will send you an automatic email to the email address you wrote on your form. If you suspect the email you wrote is wrong, please write Epi Sepulveda

Kidlink receives hundreds of registrations every week. Allow one week for your application to be processed. If you have not completed all information correctly, you will receive instructions to add the needed information.

I am using epals.com for e-mail

If you have an e-mail address that ends with epals.com, then you may have to request that your mailbox be set up to receive outside e-mail. If not, our e-mails to you will be returned to us, and you will not be able to receive mail from new friends who are not using epals.

Some services that are blocking Kidlink emails: Yahoo, Epals, SBC, AOL. People can write those companies asking them to take Kidlink out of the blocked addresses.

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What do I do with the response number that was given to me in the email?

Before your registration is approved, you can change your answers to our questions by clicking at "Change your answers" and typing the response number we sent you. When your registration is approved, most answers cannot be changed. This means that you can go back to your answers later to see what you thought when you were younger.

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I have received my nickname and password. What next?

Once your registration has been processed, you will receive your nickname and password that you will use to login with our services that are for kids only. Participating in chats and posting work or comments onto KidSpace are examples of restricted services. Here, you will be prompted to login with a dialogue box that asks for your nickname and your password. Simply type each into the appropriate box and click on the word LOGIN that appears at the bottom of the box.

It may take a couple of days before your nickname and password are available for use in KidSpace.

Many Kidlink services do not require a password. For example, you may freely view web pages and send e-mails to our mailing lists.

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I have a new email address, how do I change it on your system?

The e-mail address you typed when registering for Kidlink is not working any more, or you have a new e-mail address that you want to use instead. Change your e-mail address in our database by filling out this form.

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Can I change my nickname?

Sorry, no. Your nickname is a unique combination of name and last name generated by the system. It has to be this way so it is not repeated anywhere in the database.

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Can I change the registered name?

If you made a mistake when typing your last name, we can correct it in our private database. Correcting a spelling error in your first name is also possible, but will take more time. Contact Epi. Explain why you want to change it. You must also send her some information so that she can validate your request:

1. the name you used to register
2. your last name
3. your registered nickname
4. email address

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I don't remember my password. What can I do?

Nickname

If you don't remember your nickname either, go here.

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My students don't have their own e-mail address. Can they still register with Kidlink?

Your students do not need their own e-mail address to register. Many students do not have an e-mail account of their own. This is fine. They may put your e-mail address in the address field, or you may establish a class account for them using a web-based mail program. Some teachers prefer that their students use the teacher's e-mail address even if the students do have their own e-mail accounts. This guarantees that the teacher has ready access to the student's nickname and passwords should the students forget them. It also eliminates any parental objections to their children giving out their e-mail addresses.

The only requirement for participation is that the students register, and that students older than 15 supply their teacher's Kidlink nickname..

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How can I find out if my students have registered?

As participants' privacy must be tightly protected, and students data are not generally available to teachers, here is a practical solution:

1. Let all students register by entering your email address by "What is your email?" This way, all confirmations will be sent to you, including their nicknames of password. (Some students may forget these words, and contact you for help later.)
2. After registration, students can easily correct their registered email address so that email from peers go directly to them, rather than through you.

This solution will not work with students who are already registered by Kidlink. In this case, a teacher may submit a request to Epi Sepulveda see if a student has registered. The response will be a yes, there is a student with that name registered, or no, we have received no registrations for a student with that name. Also, the student may request that the personal password be emailed to his or her registered email address.

This is how registrations work: When a student submits a response, a confirmation is automatically sent to him/her by e-mail . If your student use your e-mail address, then you will receive this e-mail. Important: If the e-mail address is incorrectly typed, then no confirmation will be received. If you think this is the case, contact Epi to get the problem solved.

All answers are reviewed manually by Kidlink's Response Team. They check each individual student's answers to see if all questions have been answered (many fail to answer question 3 and 4 correctly), are complete, appropriate, and if details make sense. (Details...) - Students are also asked to submit their teacher's name and e-mail address, so that we can get in touch if needed.

If the Response Team approves a response, an email is sent to the e-mail address provided. An abridged version of the response is automatically forwarded to our public response database. Here, you can therefore verify your students registration with Kidlink!

If a student is not listed in our public response database, typical reasons include:

• We have not had time to check this response yet (usually, it takes a couple of days)
• The response was not approved, maybe because it was incomplete, did not answer questions correctly and fully, or contained errors. An e-mail has been sent to the student with instructions about how to correct and fill in blanks so that it may be approved.
• The response was blatantly inappropriate, or silly, and therefore deleted without any words of warning to the student.
• The student was dismissed because he/she was too old. If you think we have made a mistake by deleting this student (maybe it was a typing error), contact Epi.

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My students registered last year. Are their registrations still valid?

Yes. Kidlink's 4 registration questions are to be answered only once. Kids that have already answered the 4 Kidlink questions should not answer again during the following years. Their registrations remain valid until they graduate from high school.

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I registered a fourth gradeclass some days ago.What is the next step in the registration process?

Once your students have submitted the answers to the 4 questions, the registration process is complete. The students should begin receiving their userids and passwords if they haven't already. If you/they don't receive them soon, please contact me.

Kidlink receives hundreds of registrations every week. Allow one week for your application to be processed. If you have not completed all information correctly, you will receive instructions to add the needed information.

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Why do kids have to use their full name in Kidlink?

Kidlink's name policy is firm. Full names are needed by our administrators to verify kids' rights to be members of Kidlink, and get access to other kids' email addresses. Use of fake names or aliases ("unfriendly" nicknames) are not permitted.

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We are not allowed to participate in Kidlink if full names are required. What can we do?

Full name is only required for verification of a user's identity. We do not require use of full names in our activities.

In many schools, getting parents' consent is required. Teachers typically invite parents to a meeting, and explain their plans. For example, if you want them to take part of the Who-Am-I? program, you may build a presentation around our 15 minute presentation. Expand on item #3 ("It is student centered") as you find best. You may also find our notes about Privacy and Cultural Challenge useful. Take them to our pages for Parents, and tell them Kidlink wants to work with them.

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Can two or more kids in a team register as one person?

Each individual must submit his or her own registration.

I am using Internet Explorer on Macintosh, and am unable to register

Internet Explorer for the Mac OS is not compatible with our registration system. Currently there is not solution for this problem. We strongly recommend Mac OS users to use the Safari or Firefox browser when filling out the response form.

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It is difficult for my students to register in a 45 minute computer period.

We advice that you give the 4 registration questions as homework to your students. Have them type their answers in any word processing program where you can save their work. When they are ready, they just copy and paste the answers into our registration form in the web.

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When my students have filled out their registrations, they get "Page cannot be shown," and must redo?

Usually, "Page cannot be shown" is caused by a temporary loss of connection with Kidlink's web. Temporary losses may be caused by students and teachers at your school simultaneously requesting more Internet resources than the capacity (speed) of your school's connection to the Internet (viewing TV programs, retrieval of movies, doing video chats, etc.) Typical solutions include imposing restrictions on students' use of the Internet, and increasing the speed of your school's Internet connection.

Other reasons include temporary technical problems with a server at your local ISP (Internet Service Provider), congestion on your ISP's connection to the global network, or some technical problems along the route to our server. There's not much you can do about this expect consider changing to a more reliable ISP if it has a poor or unreliable connection with the outer world.

If you suspect the problem is ours, please record all the details of problems (error messages, sequence of events, preferably with screen shots, or copy/paste of error information) so that we can investigate. Without such details it will often be difficult - sometimes impossible - to find out the cause of your problems.

To reduce the problem, and in particular if your students are slow typers, consider this:

1. Print out the registration form on paper for your students

2. Let them type their answers into an editor, like Notepad.

3. Connect to Kidlink's web, and let them copy and paste their answers to the various questions into the form

4. Click to send.

Also, note that it is possible to save/submit a registration when it's not fully completed. The student will get an error and be taken back to the form to complete it. You may test this by trying to submit an empty registration form to see what happens. You should get the form back with errors for fields left blank.

Your question: adults | kids

Kidlink Institute/Education services